Kanban Systems Improvement
In Person
English
KANBAN MANAGEMENT PROFESSIONAL (KMP II)
GOAL OF THIS TRAINING
Gain the knowledge necessary for rollout and daily operation of a Kanban system. Learn how to manage your Kanban system and evolve it over time.
DESCRIPTION
Kanban is a method of organizing and managing professional services work. It uses Lean concepts such as limiting work in progress to improve results.
A Kanban system is means of limiting work-in-progress and signaling when capacity is available to start new work. This is known as a “pull system.”
For intangible goods — invisible work performed by knowledge workers — it is necessary to visualize a kanban system using a kanban board. The board can visualize the work, its workflow, the kanban system, plus various business and delivery risks. Kanban facilitates complex handling of the work and allows real control of the workload.
LEARNING OBJECTIVES
- Dealing with resistance to WIP limits;
- Understanding asymmetrical commitment;
- Rollout phases for a Kanban initiative;
- Developing a service orientation;
- Managing evolutionary change.
BENEFITS
Implement continuous improvement for sustainable customer satisfaction. Earn the Kanban Management Professional (KMP) certification, an industry-recognized credential.
SYLLABUS
Introduction to Kanban Management
Evolutionary Change
- Principes & Practices
- Motivation for vs Managed Change
Feedback Loops
- Standup Meeting
- Replenishment Meeting
- Delivery Planning Meeting
- Risk Review
- Service Delivery Review
- Operations Review
Kanban Boards
- Personal/Team Boards
- Service Proto-Kanban
- Service Kanban/Pull
Improvement Models
- Demand Shaping
- Sources of Delay
- Managing Variability
- Bottlenecks
- Non-instant Availability
- Economic Costs
Kanban Systems
- WIP Limits / Pull System
- Replenishment Cadence
- Delivery Cadence
- Classes of Service
- Work Item Types
Coaching Tools
- Kanban Litmus Test
- Kanban Lens
Decision Making
- Commitment
Metrics
- Lead Time
- Cumulative Flow
- Flow Efficiency
TARGET AUDIENCE
Managers and team members who are currently using a Kanban system, have prior experience with Kanban, or followed the KMP I training.
PRE-REQUISITES
Attendees should have followed the Kanban System Design (KMP I) training. You must follow both KMP I and KMP II trainings to obtain the KMP certification.
LICENCE
Kanban University classes teach the steps to guide you through the Kanban Method and model your work using Kanban. The Kanban Management Professional training is offered by Kanban Québec under license from the Kanban University.
