(KCP Online) Kanban Coaching Practices

Schedule

• If dates/time does not match your schedule or time-zone, feel free to contact us for alternative options.
• Also, there is an option to conduct this class during mornings (9:00 CET - 13:00 CET or from 13:00 CET - 16:00 CET)
• Also, there is an option to conduct this class during mornings (9:00 CET - 13:00 CET or from 13:00 CET - 16:00 CET)
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• Understand Social Contextual Mapping as a means to see what and how to change
• Recognize four dimensions of social context as levers and understand tools to shift culture and sociology to enable change
• Social capital
• Social cohesion
• Social innovation
• Tribal behavior
• Understand “first who, then why” – why identity matters more than purpose in defining behavior
• How to identity tribes and informal social groups
• How to model the identity of individuals and groups
• How to predict behavior based upon identity
• How to analyze and model the social capital, social cohesion, and social innovation of the tribes in your workplace
• Tools, actions, behaviors and values to modify the sociology and culture in the workplace
• When to tighten social cohesion to drive change
• How to improve trust and social capital, versus how to undermine it
• How and when to use Kanban coaching tools such as STATIK, the Kanban Lens, the Kanban Litmus Test
• Tools, actions, behaviors, and values to modify the sociology and culture in the workplace 2, 3 and 4
• Learn to coach common objections such as “all our demand has a fixed delivery date,” and “all our demand is irrefutable”
• Learn when and how to implement the service delivery manage (SDM) and service request manager roles with Kanban
• How to negotiate implementation of Kanban with a broader group of stakeholders after completion of a STATIK workshop