Rafael Claro

<p>I'm creative and enthusiastic about innovation, automation, lean, and agile methodologies. I act as a transformative agent in spreading the agile culture throughout the organization, connecting people, and creating healthy environments with autonomy and trust. My experience encompasses project management to ensure the delivery of value to the customer.</p><p>I also possess skills in facilitating ceremonies and promoting communication among individuals. I assist teams in achieving their maximum performance through effective flow management focused on services and results, using advanced interpretations and analyses of metrics such as CFD, Lead Time, Cycle Time, Throughput, Flow Efficiency, and Monte Carlo simulations. Identifying and addressing workflow bottlenecks, risk management, software maintenance, and requirement gathering are also within my expertise.</p><p>My experience also includes automated testing development, as well as work in open banking and payment solutions. I am resilient in critical environments, both in technical and strategic contexts, always prioritizing and problem-solving.</p>