Course Overview

This advanced 2-day course teaches you how to apply Kanban’s gradual, non-traumatic approach to change by leveraging the Kanban Maturity Model to garner more buy-in and achieve greater success.

Learning Objectives

• Psychology and sociology of change;
• Effective approaches change management and resistance to change;
• Motivating and implementing meaningful and sustainable change;
• Using the Kanban Maturity Model (KMM) as a tool for improvement.

This course will teach the coaching tools and techniques to be successful leading significant evolutionary change initiatives with a goal of achieving Maturity Level 2 or Maturity Level 3 at enterprise scale. Learn the codified Kanban Method approach to introducing and implementing change.

Who Should attend?

Coach/Consultant:

“My job is to help people and organizations improve and realize their full potential. But I work with many people and groups in this large, complex organization. How can I vary my advice and be sure it is appropriate in their context?”

What Will You Learn?

Module 1: Observe

• How Kanban coaches read situations

• 12 Focusing Questions, practice on case studies
• Psychology: individual, group, professional identity, how organizational change affects it, how to tread carefully (lessons from the field)
• Sociology: social entropy and cohesion, social capital and policy mapping, Immelman framework, consequences of ignoring (lessons from the field)
• KMM Leadership extension in detail, leadership modes and behaviours

Module 2: Respond

• Coaching stance: what Kanban coaches do and don’t do, how to escalate motivation for change
• Coaching tools: process coaching or management training dilemma, Kanban appropriateness, mechanical and cultural reasons for applying Kanban
• More coaching tools: agendas, contextual assessment, Kanban market positioning, engagement design
• Kanban Coaching Professional (KCP) in action: exercise, update your ML transition designs from the KCP perspective

This class is specifically designed to augment the 3-day Kanban Maturity Model class.

Participants who successfully complete both the Kanban Maturity Model class and this class will earn the Kanban Certified Professional® (KCP) credential with Kanban University® (KU).