Veronica Medina Orellana | Kanban University

About Me

VERONICA MEDINA ORELLANASenior Project Manager│ SAFe® 6 Practice Consultant│ Agile Coach │ PMPSunrise, Florida, 33322 • (954) 812-5237 • <a href="mailto:veronicamedinaore@gmail.com">veronicamedinaore@gmail.com</a> • <a href="https://www.linkedin.com/in/veronicamedinaorellana">https://www.linkedin.com/in/veronicamedinaorellana</a>Project Manager, Agile Coach with 15+ years of expertise in IT Project Management in diverse industries, including banking, manufacturing, and high-tech environments, with an international specialization. Demonstrated experience in accomplishing large-scale projects, enterprise-wide projects, delivering value, and achieving business outcomes. Exceptional background enabled organizational change management. Succeeded in launching new services and products from concept to roll-out and managed organizations from the ground up. Knowledgeable in applications of Waterfall, SAFe, Agile, Scrum, Kanban, and Lean Six Sigma, and skilled in developing processes that facilitate continual progress and team achievement. SKILLSAgile Methodologies, Agile Project Management, Analytics, Backlog Refinement, Business Analysis, Business Case Development, Business Development, Business Process Improvement, Business process operations management, Cloud, Customer Service, Coaching, Data Analysis, E-commerce, Enterprise Agility, Enterprise Coordination, Facilitation, Financial Analysis, Forecasting, Infor, Kanban, Launching Agile Release Trains, Leadership, Leadership Development, Leadership Training, Lean Portfolio Management, Lean-Agile, Lean-Agile Training, Lean-Agile Transformation, Logistics Management, Management, Management Consulting, Management Consulting, Market Research, Oracle, Operations Management, Organizational Development, Performance Management, Problem Solving, Process Improvement, Product Development, Product Management, Product Ownership, Program Management, Program portfolio manager, Requirements Analysis, SAFe®, SAFe® Principles, SAP, SAP S/4HANA, Scaled Agile Framework®, Scrum, Six Sigma, Software Development Life Cycle, Software Project Management, Stakeholder Management, Supply Chain Management, Team Leadership, Teamwork, Training, Value Definition, Value Stream Identification, Vendor Management.PROFESSIONAL EXPERIENCEBlue Agile, Florida • Project Manager • Agile Coach 07/2015 – Presento         Mobilized the commitment of the organization's key players getting people to agree on the causes of current problems, business needs, and vision for change.o         Coached senior leaders and executives in their roles as change sponsors and change agents in executing organizational development plans.o         Using individual and team level coaching, training, mentoring, and organizational change management, to ensure the success of agile adoption.o         Coached Product Owners, Product Managers on Kanban Flow Practices to Visualize, Limit WIP, and measure throughput to improve flow, increasing the productivity of project teams by 20%.o         Modeled Agile Methodologies, and core Agile principles of customer centricity, self-organization, cross-functional collaboration, prioritization, accountability, teamwork, problem solving, and visibility.o         Executed Agile Project Management to meet business needs, and ensured communication of project progress, status, issues, and problem resolution in a timely manner.o         Developed consistent Agile Methodologies in various IT projects e.g. ERP HCM, Finance, Supply Chain, Integration with 3rd party vendors (SAP S4/HANA, SAP HCM, SAP SuccessFactors, Oracle, Workday), software development, and E-commerce.o         Collaborated in gathering requirements, and data analysis.o         Worked collaboratively to define and deliver continuous improvement plans for the value stream from future state maps. Prioritize and manage value stream support team to perform against KPI's and budget, in different industries such as Software Development, Information Technology, Banking, Finance, and Medical Devices companies e.g. Mondelez, Holcim, Honda, Jiffy, Hospira, Sykes, Boston Scientific, Steincorp, Abbot, Batca, Bridgestone...o         Restructured business systems to save $250,000 annually by eliminating waste and increasing deliverables.o         Increased sales by 30% due to new product development and services.o         Identified process improvement to accelerate development and remove major impediments, reducing the time to ship by approximately 40%.  Robert Half, Florida • Senior ERP Planning Consultant/Project Manager   11/2021-03/2023o         Contributed to the Implementation of Cloud Suite ERP for Core Financial, HR, Supply Chain, and Payroll, Integration with 3rd party vendors.o         Counseled department directors (Finance, HR, IT) and Vendor project manager to assess and execute project plans, system assessment, process analysis, fulfillment of system requirements, and functional definition of planned system changes, according to Implementation Accelerator (IA) based on Lean Agile Methodologies.o         Facilitated business analysis of processes/operational problems and determined required business process improvement during the implementation.o         Performed requirement analysis, and functional, and technical designs ensuring that issues are identified, tracked, reported on, and resolved on time.o         Developed and reported on metrics for test development and execution, bugs, issues, risks, and other aspects of project and program management.o         Communicated and presented project progress, escalations, and issue analysis to senior management and key project stakeholders.o         Developed with other subject matter experts the change management strategy, using the Prosci ADKAR Model, based on a situational awareness of the details of the change and the groups being impacted by the change.o         Facilitated cross-functional collaboration between stakeholders and Vendors.o         Engaged with cross-functional teams in problem solving sessions, identifying constraints, dependencies, risks/issues, and delivering software features.o         Acted as an internal consultant under the project leadership (Finance Director, HR Director, IT Director, IT Applications Manager / ERP Project Manager) to plan and execute the Systems Integration Testing (SIT) to Identify Gaps/Opportunities/Improvements.Procalidad Project, San Jose, Costa Rica • Project Manager 03/2013 - 06/2015o         Managed complex projects, programs, portfolio, multifaceted projects resulting in measurable successes and program growth.o         Directed large initiatives requiring tight business strategy integration, negotiate effectively with executive or business partners, all related issues, and drive business needs forward in the fact of pressure to timelines.o         Created the implementation plan for the rollout, communicated upcoming changes, and established metrics.o         Acts as the communications conduit to sponsors and program steering committee and conducts periodic briefings and status updates, program risk analyses, and customer VOC collection with a goal to drive issues to closure and assure achievement of program goals and KPIs.o         Facilitated systems of learning to sustain change initiatives.o         Conducted decision-making, stand-up meetings, reviews, retrospective, and releases planning, and managed risks ensuring that all milestones were achieved within the agreed timeframes and of high quality, throughout the project lifecycle.o         Accomplished the project back on track within a week by creating a well-defined program backlog, removing impediments, and tightly integrating teams.o         Delivered results on time on a budget and accomplished customer expectation with an acceptance rate of over 95%.o         Developed an Enterprise Resource Planning- ERP, a Customer Relationship Management- CRM, and new infrastructure, for corporate clients resulting in a service increase of 33% in the months following the implementation of the ERP.o         Restructured processes and work organization and developed corrective actions to increase the execution of the program by over 500% in 10 months.o         Achieved an increase in the efficiency of processes and operations which allowed $3,5M of the annual budget to become a source of new services.International Banking Latam, San Jose, Costa Rica • Project Manager                                                                                   12/1998 - 02/2013o   Designed and disseminated a clear vision by linking projects to the company’s objectives and results.o   Managed and host the Steering Committee meeting agenda, presentation material, meeting minutes, and action items.o   Demonstrated success in market research, financial analysis, and product management and deployment into the market.o   Coordinated 12 cross-functional teams on complex projects through the project life cycle.o   Executed 20+ projects valued at $80+ Million, on time, and within budget with a team of up to 100 stakeholders.o   Delivered successful products that exceeded the business objectives of 20 financial companies and earned over $1.3 billion in assets.o   Strategized the elements that lead to financial success. Raised 7 efficiency measures by 20%. o   Accomplished a raise in ROI by 25% in 1.5 years, increasing revenue by $1.2 million per year.o   Collaborated with users to analyze current processes, then partnered with company teams to design and implement solutions that increased efficiencies by 15 percent.                                                           o   Established the PMO as a broader center of excellence providing project management services to other functional areas.o   Developed stakeholder management and stakeholder engagement strategies in planning and implementation of change initiatives building a culture of engagement, change-receptivity, and accountability to support operational excellence and change initiatives.o   Oversees metrics to drive adoption and sustainment of change that link to the realization of project benefits; works with key partners to develop a measurement strategy. EDUCATIONData Science, Harvard University, (2023).User Experience Research and Design Specialization • University of Michigan-Ann Arbor, (2023).Fintech Specialization: Foundations & Applications of Financial Technology •  The Wharton School, (2021).Organizational Mastery, Advanced Project Management Program • Stanford University, CA, USA, (2003).Master's Degree in Economic Policy majoring in International Economics • AGI San Jose, Costa Rica   (1993)Cum Laude, Bachelor's Degree in Economics  • Universidad Autonoma de Centroamerica, San Jose, Costa Rica    (1992)High School, Colegio La Salle, •  San Jose, Costa Rica (1984).  CERTIFICATIONSSAFe® 6 Practice Consultant,  Issued by  Scaled Agile Number 23559176-9924. Kanban Management Professional, Issued by Kanban University, Agile Coach ICP-ACC, Issued by The International Consortium for Agile (ICAgile), SAFe® 6 Product Owner / Product Manager (POPM), Issued by  Scaled Agile Number 10121748-2290, Certified Scrum Master-CSM, Number 1230985,  Issued By Scrum Alliance. Project Management Professional (PMP)® Number 3558828, Issued by PMI.TRAININGProduct Management and Project Management: Project Management Professional (PMP)®, PMI Risk Management Professional (PMI-RMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, Certified Business Analysis Professional (CBAP®). Data Science: Machine Learning, Big Data, and Hadoop, Phyton, SQL.  Could Computing: AWS Technical Essential, SaaS; Quality Systems: Lean Six Sigma Black Belt, Asq-Moresteam, USA. Coaching: Coaching Skills for Managers, University of California Davis, 2021. Finance: Master’s in financial management, London University, School of Oriental and African Studies, SOAS, London, United Kingdom. Technical: Microsoft Office Suite: Microsoft Project, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Visio, Microsoft Outlook, Teams; Jira, Mural, Miro, Tableau. ERP: Oracle Cloud Applications, Oracle Cloud Database, Oracle Financial Cloud, Oracle General Ledger, SAP Accelerate Cloud Implementation with Cloud ALM, SAP Accelerate Enterprise Integrations, SAP S/4HANA  Cloud,  SAP Analytics Cloud, SAP Business ByDesign, SAP Financial Accounting, SAP S/4HANA Finance & Controlling, SAP S/4HANA Projects, SAP S/4HANA System Conversions,  SAP HCM, SAP SuccessFactors, SAP Agile Project Delivery with Focus Build, Infor: CloudSuite Financials & Supply Management, Global HR, WFM.LANGUAGES  English│ Portuguese│ Spanish │ Fluent Reading, Writing, Speaking.

Classes Taken

Kanban System Design (KSD) 19-Sep-2020

Not Applicable